Shipping Policy

Shipping Area

Nostalgic Ways currently ships only to valid addresses within the United States. We do not offer international shipping at this time.

Processing Time

Orders are generally prepared for shipment within 3–5 business days after payment is successfully processed. Business days do not include Saturdays, Sundays, or federal holidays. Limited releases, handmade items, preorder items, made-to-order products, and unusually high order volumes may require additional processing time. Any different processing estimate shown on a product page will control for that product.

Processing time is separate from carrier transit time. Delivery dates shown at checkout are estimates and are not guarantees.

Shipping Rates and Delivery

Available shipping methods and charges are displayed at checkout. Once an order leaves our possession, delivery is handled by the selected carrier. Weather, carrier disruptions, peak-season volume, emergencies, and other circumstances outside our control may delay delivery.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Review your address before submitting the order. If you discover an error, contact nostalgicwaysteam@gmail.com immediately. We cannot guarantee corrections after fulfillment begins.

If an order is returned because of an incorrect, incomplete, refused, or undeliverable address, the customer may be responsible for any additional shipping charge required to resend it. Original shipping charges are nonrefundable.

Tracking and Delivery Issues

When tracking is available, it will be sent to the email address or phone number associated with the order. Please allow up to 48 hours for tracking information to update after a label is created.

If tracking shows no movement for an extended period, contact us so we can help investigate with the carrier. If tracking shows that a package was delivered but you cannot locate it, first check the delivery area, household members, neighbors, and the carrier. Contact us promptly if the package remains missing. Nostalgic Ways will assist where reasonably possible, but we cannot guarantee replacement or reimbursement for packages confirmed as delivered, stolen after delivery, or lost because an incorrect address was supplied.

Damaged Shipments

For a damaged shipment, email nostalgicwaysteam@gmail.com within 7 calendar days of confirmed delivery and include your order number plus clear photographs of the product, packaging, shipping label, and damage. Please retain all packaging while the claim is reviewed.

Contact

Nostalgic Ways
1004 South Main Street
Taylor, PA 18517
nostalgicwaysteam@gmail.com